Privacy Policy

1. Information We Collect

At Quintana Labs, we respect your privacy and are committed to protecting the personal information you share with us through our web platform and local fulfillment channels. We collect minimal information necessary to fulfill local orders and analyze website performance:

• Order & Contact Information: When you place an order using our micro-funnel, we collect your name, email address, phone number, and selected Murrieta Valley USD school delivery location.
• Communication Preferences: If you explicitly check the opt-in box on our order form, we store your preference to receive periodic text (SMS) updates regarding new product drops and seasonal specials.
• Website Analytics Data: We use Google Analytics to measure site traffic, page usage, and engagement telemetry. This data includes anonymized IP addresses, browser types, device information, and site interaction metrics.

2. How We Use Your Information

Your information is strictly used for the following operational purposes:

• Order Fulfillment & Logistics: To organize, manufacture, and drop off your 3D-printed accessory orders directly to your specified school office location.
• Payment Processing: Order details are passed directly to your selected peer-to-peer payment application (Venmo or Apple Cash) via URL parameters to calculate totals and generate order notes. We do not process or store credit card details or financial credentials on our servers.
• Periodic Product Updates: If you opt in to SMS updates, we may send brief text messages (maximum once per month) regarding product catalog changes. You can opt out at any time by replying “STOP”.
• Website Optimization: Google Analytics data helps us improve page load performance, track conversion events, and refine user experience.

3. Data Sharing & Tracking Technologies

We do not sell, rent, or trade your personal information under any circumstances. We only share data with trusted third-party service providers required to maintain our site and fulfill orders:

• Google Analytics: To analyze aggregate traffic and user interaction. Google Analytics utilizes cookies (small text files placed on your device) to collect standard web log information in an anonymous form. You can adjust your browser settings to decline cookies or disable tracking scripts without affecting your ability to submit orders.
• Payment Apps (Venmo / Apple Cash): Order amounts and contact manifests are transmitted via P2P deeplinks to execute payments inside your native payment application.

4. Your Rights & Contact Details

You maintain full control over your contact information and communication preferences:

• SMS Opt-Out: You may opt out of receiving monthly text updates at any time by replying “STOP” to any text message or contacting us directly.
• Data Removal: You may request that we delete your contact information from our fulfillment records at any time.

If you have questions regarding this policy or wish to request data removal, please contact us directly at info@quintanalabs.com.